Our Staff

Trying to figure out which insurance policy is right for you? We are here to help answer your questions and make sure you get the best insurance for your situation. Our agents have years of experience and are ready to assist you with all your insurance needs.

Jeff Bugni

President

Year Hired:2001
Education:Graduate of L’Anse High School 1992. Associate’s Degree in Science Ferris State University 1996. Hired by Prudential Insurance in 1998 and completed an extensive insurance training program.
Community:Member of Omega House Planned Giving Advisory Council, Volunteer Coach for youth sports. Active in the Copper Country Chapter of the UP Builders Association.
Personal:Jeff & his wife, Shelley, reside in Houghton. They have two children. 
Hobbies:Fishing, boating with his family, sports.
Telephone:(906) 482-2660 ext. 1001

Email Jeff

Andrew Lorenz

Vice President

Year Hired:2004
Education:Bachelor’s Business Administration, Finlandia University. Licensed in Michigan Property and Casualty, Life, and Health Insurance. Certified Insurance Counselor.
Community:Member of Northern Mutual Insurance Company's Agent Advisory Council.
Personal:Andrew and his wife, Shantel, reside in Houghton with their two children.
Hobbies:Golfing, fishing, camping, and spending time with family and friends.
Telephone:(906) 482-2660 ext. 1002

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Rhonda Rogan

Office Manager

Year Hired:2002
Education:Graduate of Calumet High School. Attended Gogebic Community College.
Personal:Rhonda and her husband Kevin reside in Ahmeek.
Hobbies:Reading, walking with dogs, camping, boating, and traveling.
Telephone:(906) 482-2660 ext. 1004

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Laurie Outinen

Agent

Year Hired:2012
Education:A 1997 graduate of Northern Michigan University with a Bachelor’s degree in Finance. She received her Property and Casualty License in 2011.
Personal:Laurie, her husband, David, and their two daughters reside in Calumet.
Hobbies:Camping, traveling, photography, cake decorating, spending time with family and friends.
Telephone:(906) 482-2660 ext. 1005

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Justin Veker

Agent

Year Hired:2018
Education:Bachelor’s Business Administration, Finlandia University, Hancock, MI. 2003
Community:Justin Veker has been with the Frank A. Douglass Agency since October, 2018. He is a native Yooper originally from Atlantic Mine. Justin has a seven year old daughter, whom is the light of his life. Justin understands the importance of protecting your family and property. For that reason, he is passionate about serving you, the client, and ensuring you get the most complete, quality coverage to suit your needs and fit within your budget.
Personal:Justin, his wife, Mariah and daughter Natasha reside in Dollar Bay.
Hobbies:Exercise, golfing and spending time with family and friends.
Telephone: (906) 482-2660 ext. 1003

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Jennifer Searfoss

Customer Service Representative

Year Hired:2020
Education:Graduate of Sault Area High School.  Attended Central Michigan University
Personal:Jenn and her husband, Keith, reside in Houghton.  They have one son. 
Hobbies:Cooking, Reading, Photography, Music, and spending time with family and friends.
Telephone:(906) 482-2660 ext. 1006

Email Jennifer